Bank Garage card charges

Item: Standard Bank
Rating: 1
Author: Amelia D

Charges from 2006 for a garage card not app**** for and credited only 6 months without interest! This was not any fault of mine but Standard bank. No where on the statement does it say Garage card charges. Fees is what you see. You hold on forever when calling customer care. Sms get sent that the issue is resolved. Certainly mine definately is not.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

10 Jun 2019, 11:24

Dear Amelia
Thank for posting a comment.

We will get one of the bankers to contact you as soon as possible.

Regards,

Complaint Resolution Centre
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Standard Bank's reply10 Jun 2019, 11:24

Official

Dear Amelia
Thank for posting a comment.

We will get one of the bankers to contact you as soon as possible.

Regards,

Complaint Resolution Centre
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Amelia D's updateReviewer Update

23 Dec 2019, 19:06

From 2006 - 2019 fees being charged for a card never ordered!
This is the response from Standard bank. Thank you for your e-mail.

Please note that we are unable to reverse transactions from more than 6 months ago.

Please be advised that the garage card has been closed.

Kind regards,

Warren DixCustomer Contact Centre E-mail Unit

Amelia D's update23 Dec 2019, 19:06

Reviewer Update