LM
Leroy M

1 reviews | Active since Nov 2013

05 May 2020, 11:34

Bank *****

January I received a deposit in to my standard bank account, after the funds cleared in my account my account was was put on hold I then went to the bank then they wanted a proof of payment for that funds I've then sent the proof of payment, however after that the hold still haven't been left I then went back to the branch then they requested proof of payments for funds that went in to my account last year November which I also provided then that wasn't enough, then they requested the people who did the deposits must come in to the branch to sign forms which was also done,however for the last two months now my account is still on hold and I'm being shift around from department to department but no one is really coming back to me I call daily sent emails daily but no one gets back to me.I have been banking with standard back for 12years now and personally feel that this is ****.this is the worse bank ever and they ***** our money.will be going to all media sites and take this matter up cause I can't believe that no one can help me, its just to such stories with this. Leroy Malash *** or ***

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Replies (4)
Standard Bank
Standard Bank's reply05 May 2020, 13:34
Official
Dear Leroy

Thank you posting your comments. 

We looking into your matter and feedback will be provided shortly.

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply08 May 2020, 15:26
Official
Dear Leroy

Thank you for posting your comments. 

An email was sent to you requesting further details. 

Awaiting your response 

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply13 May 2020, 07:12
Official
Dear Leroy

Please be informed this matter has been closed.

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply13 May 2020, 07:16
Official
Dear Leroy

Please be informed this matter has been closed.

Kind regards 

Complaint Resolution Centr
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