YN
Yandiswa N
1 reviews | Active since Jul 2021
06 Jul 2021, 07:37
Bank frastration
<div>I have a loan with standard bank. In January the balance of the loan was about R13 000. Up to date, I paid R10 000 towards the loan but the balance is still over R7000. I called them a week ago to request a statement. I haven't received any response from them </div>
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Replies (2)
Standard Bank's replyOfficial
07 Jul 2021, 01:51Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Standard Bank's reply07 Jul 2021, 01:51
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
YN
Yandiswa N's updateReviewer Update
07 Jul 2021, 02:04I need the loan statement to be emailed to me. I still have not received it
YN
Yandiswa N's update07 Jul 2021, 02:04
Reviewer Update
I need the loan statement to be emailed to me. I still have not received it