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LIEPOLLO L
1 reviews | Active since Jan 2023
31 Mar 2026, 10:46
Bank enable ***** to take place in my account
On 26 March 2026, I sent a message via Facebook messenger to the bank, asking the bank why when abnormal transactions took place in my bank account, I was not contacted by the bank. This is after I had given it a screenshot between myself and one customer on Facebook, where the customer confirmed that the bank calls every time suspicious transactions take place in her account. As a private banker, 3 transactions took place in my bank account in January 2026 until February 2026, where huge amounts were transferred to absa account. I have not received any response up until Now!
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Replies (2)
Standard Bank's replyOfficial
31 Mar 2026, 10:55Good day Liepollo,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Mar 2026, 10:55
Official
Good day Liepollo,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
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LIEPOLLO L's updateReviewer Update
02 Apr 2026, 07:36While we are at it, can the complaints Executive, Simone explain why after the bank realized that funds were withdrawn and in one instance, moved to an fnb and other standard bank accounts, why didn't the bank do further traces to recall those funds. You cannot sit around and do nothing!
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LIEPOLLO L's update02 Apr 2026, 07:36
Reviewer Update
While we are at it, can the complaints Executive, Simone explain why after the bank realized that funds were withdrawn and in one instance, moved to an fnb and other standard bank accounts, why didn't the bank do further traces to recall those funds. You cannot sit around and do nothing!