1 reviews | Active since Jul 2016
Bank doesn't want to close my account.
<p>In March I was ****** and my ID was ******, I reported this with the bank. On the 28th of April 2016 I reported a ***** case with standard Bank ( ********** ) where a card was issued and the daily limit was increased, R6680 was withdrawn from my accounts. This case was resolved on the 18th of May 2016 and I was refunded. I went to the bank the next day to close off my account however it couldn't be closed as I had made a purchase the day before. I went back to the bank on the 17th of June to close of the account and found out that more ***** have happed on my account, I again opened a case( ********** ). that was resolved on the 24th on June 2016. However when I went back to close the account on the 27th of June I found that more *****(case ********** 6) done on the account with the card that I had blocked on the 17th of June2016 and I have been charged honourable fees of R130 which totalled R390. According to the lady from the ***** department who helped me yesterday everything was reversed, however today I get an sms that my account is overdrawn with +-R600. More ***** was done on the account and the bank have added more charges.</p> <p>How may ***** cases do I need to open with the bank before I can get help. I need this account to be closed so I can move on with my life. I cannot be</p> <p> </p>
Good day Thobile Ngcani
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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Good day Thobile Ngcani
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
********** (fax)
**********
