HB
Henri B
1 reviews | Active since Mar 2009
27 Jun 2024, 13:21
Bank does not respect your time.
Worst bank ever,
My account got temporary blocked from a ***** case, but I struggle to get it unlocked. I went to the branch today, just to get informed that I will need to wait 40min for assistance... So now I phoned call centre after 15min of holding, and no answer, I decided to drop the call.
My time is precious to me, time is money. What a pathetic bank to not respect this.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
27 Jun 2024, 13:26Dear Henri
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Jun 2024, 13:26
Official
Dear Henri
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
04 Jul 2024, 10:31Dear Henri
We appreciate you taking our call.
We would like to inform you that this issue has been resolved, as validated by our staff.
We sincerely regret any inconvenience this has caused.
Kindest regards
Standard Bank Hello Peter Team
***
We appreciate you taking our call.
We would like to inform you that this issue has been resolved, as validated by our staff.
We sincerely regret any inconvenience this has caused.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Jul 2024, 10:31
Official
Dear Henri
We appreciate you taking our call.
We would like to inform you that this issue has been resolved, as validated by our staff.
We sincerely regret any inconvenience this has caused.
Kindest regards
Standard Bank Hello Peter Team
***
We appreciate you taking our call.
We would like to inform you that this issue has been resolved, as validated by our staff.
We sincerely regret any inconvenience this has caused.
Kindest regards
Standard Bank Hello Peter Team
***