JVdw
Johnethan Van der westhuysen

1 reviews | Active since Oct 2013

08 Apr 2015, 13:33

Bank Deducted Interest wrong for 3 months

It took Standard Bank 3 months to notice that they weren't deducting the correct amount of interest per month. Without consulting with me they deducted the total amount from my credit card without me even knowing about this.

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Replies (1)
Standard Bank
Standard Bank's reply09 Apr 2015, 17:55
Official
Hello Johnethan,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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