JN
Jung N

1 reviews | Active since Aug 2023

11 Aug 2023, 13:58

Bank chase me out

standard bank chase me out. I got the this letter from the bank. I was busy so I can't answer the phone. I didn't have time to visit the bank. they had meeting and they decided to chase me out. don't use standard bank never.

this is their letter to me to N TERMINATION NOTICE: BANKING RELATIONSHIP WITH MR N AND THE STANDARD BANK OF SOUTH AFRICA LIMITED (THE BANK) We advise that after careful consideration, the Bank has made ac a decision to discontinue its banking relationship with you and will also no longer be extending any future facilities. The Bank is required to develop and implement a risk-based approach in managing client relationships. The risk- based approach that the Bank has adopted includes the periodic review of clients aimed at obtaining adequate, complete, and accurate information about the clients, the nature of the transactions ordinarily performed by them as well as any related parties. This process is embedded into the proced ure for the maintenance of client relationships and is central to the Bank's ability to comply with its legislative obligations to know its customers 1O and understand the source of their funds. The Bank has previously engaged with you on several occasions to request that you provide it with certain source of funds and source of wealth information that would assist the Bank in fulfilling its legislative requirements. However, you have failed to adequately respond to the Bank and satisfy the Bank's requirements. You further continue to refuse to engage with the Bank until the restriction on your accounts is uplifted. There remains a concern that continuing a banking relationship with you may hamper the Bank's ability to comply with its legislative obligations to know its customers and understanding the nature of of business. In this a circumstance, the Bank remains unable to continue a banking relationship: The relationship wil be terminated immediately the Bank will not be providing a notice period to you for the closure of your accounts given your request to immediately have access the funds in. your accounts. We hereby inform you of the following account closures: *** MYMO Account Number: Fixed Deposit Account Number: *** Money Market Select Account Number: *** Money Market Call Account Number: *** StanSure Number: *** Kindly provide us with bank account details where the available funds held in the account/s may be transferred In the event that account details are not receive d upon the expiry of 10 the notice period, the amount in credit willbe transferred into a non-interest-bearing suspense account and will remain there until altern ative account details have been provided. We confirm that the termination of the relationship is in line with the Bank's terms and conditions as well as the Code of Banking Practice. It is anticipated that you will, during the notice period, secure an alternative banker and thus ensure minimal impact to your financial affairs. Should you have any queries/questions please refer to Theunis Duvenhage on ***.

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Replies (11)
Standard Bank
Standard Bank's reply11 Aug 2023, 14:03
Official
Dear Jung 

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for feedback from our team. 

Kindest regards
Standard Bank Hello Peter Team 
***
JN
Jung N's update11 Aug 2023, 14:20
Reviewer Update
how can you recover my disgrace.
you already chase me out
Standard Bank
Standard Bank's reply11 Aug 2023, 14:34
Official
Hi Jung

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards, Standard Bank Hello Peter Team*** 
JN
Jung N's update11 Aug 2023, 14:45
Reviewer Update
your company won.
if you send the bank my another bank account, they will froze my account and will not give interest. your company threaten me with my money. so I already sent my another bank account. they soon close my account.
JN
Jung N's update11 Aug 2023, 14:47
Reviewer Update
your company is almost like ***** without knives and guns.
Standard Bank
Standard Bank's reply11 Aug 2023, 14:50
Official
Hi Jung

We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 
JN
Jung N's update11 Aug 2023, 14:53
Reviewer Update
you have to recover my disgrace.
I already sent them my fnb account number. I think you can't do anything like decision.
JN
Jung N's update11 Aug 2023, 14:55
Reviewer Update
if you recover my disgrace, I will visit here every day, I will write my opinion to the bank
JN
Jung N's update11 Aug 2023, 14:55
Reviewer Update
if you don't recover my disgrace,
I will write every day
Standard Bank
Standard Bank's reply11 Aug 2023, 15:05
Official
Hi Jung

We sincerely apologize for the inconvenience caused.
 
 Kindly note that we will follow up on this matter.
 
 We will be in touch with further feedback.
 
 Kindest regards 
 Standard Bank Hello Peter Team 
 ***
Standard Bank
Standard Bank's reply23 Aug 2023, 15:11
Official
Dear Jung 

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for feedback from our team. 

Kindest regards
Standard Bank Hello Peter Team 
***