gB
george B

1 reviews | Active since Jul 2018

06 Aug 2021, 10:36

Bank charges on credit card

I am very disappointed with Standard bank .My account number CREDIT_CARD *** .On the 04th Augustus my outstanding balance was R308.31 I Deposit R300.00 Balance WAS R8.31 on the 04 August my new balance was R68.31 what i don't understand is from R8.31 to R68.31 .On the 05 August i made a payment of R80.00 and on the 6th August my new balance now is R48.31.

Can someone from standard bank help me to understand that math's because I don't

And why is that the account jumps from R8.31 after payment of R80.00 tot R48.31

I'm very Disappointed with standard bank .

Need answer because i want to close that account

0
Replies (2)
Standard Bank
Standard Bank's reply06 Aug 2021, 15:59
Official
Good day George B

Thank you for posting your comments. 

Your matter was escalated accordingly.  We will revert to you as soon as possible. 

Kind regards
 Complaints Resolution Centre
 Tel: ***| *** |

gB
george B's update11 Aug 2021, 13:24
Reviewer Update
Goodday I'm still waiting for feedback about my quer

When your account is in errors you guys don't hesitate to call about payment but now I'm still waiting for response about charges on credit cards that I don't understand.
Really need answers because I want to close the account