MG
Mrs G
1 reviews | Active since Sept 2011
05 Aug 2021, 22:20
Bank charges on a fully paid up credit card
I am so disappointed being a customer for so many years of this bank. I pay off my credit card this month only to be still charged all the finance charges when nothing was due.
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Standard Bank's replyOfficial
05 Aug 2021, 23:35Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply05 Aug 2021, 23:35
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***