Bank Charges Continue After Account Closed

Item: Standard Bank
Rating: 2
Author: Etienne B

Std Bank sent me letter on 15 Feb 2019 stating that they will close and withdraw service on my account. I responded and asked for a full and final settlement figure in order for me pay the outstanding balance of R616.35. To date I have not received such a letter and bank charges are continuously accruing. How does a closed account continue to attract bank charges?

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

09 Mar 2019, 11:49

Hi Etienne

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's reply09 Mar 2019, 11:49

Official

Hi Etienne

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's replyOfficial

18 Mar 2019, 09:49

Dear Etienne de Beer

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter is being attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply18 Mar 2019, 09:49

Official