Bank Charges
I cannot believe that you can charge me R147 every time a debit order is reversed during this time. I have been a loyal client of standard bank. You guys know on my profile I am in hospitality / tourism... I was at the branch and they cannot help me I have called and nobody can assist me... I am almost at - R1000 on Bank charges... This is unacceptable.. Its not my fault.. I have contacted my service providers and they are getting the same review as you... As I have sent email after email but no response. Nothing... Its really unfair
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Replies (3)
Standard Bank's replyOfficial
26 Aug 2020, 21:44Hello Warwick
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply26 Aug 2020, 21:44
Official
Hello Warwick
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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's updateReviewer Update
31 Aug 2020, 15:55I still have not had any phone call or email from Standard Bank regarding my issue.. Pathetic!!
's update31 Aug 2020, 15:55
Reviewer Update
I still have not had any phone call or email from Standard Bank regarding my issue.. Pathetic!!
Standard Bank's replyOfficial
10 Sept 2020, 14:22Dear Warwick John Barltrop
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply10 Sept 2020, 14:22
Official
Dear Warwick John Barltrop
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***