Bank Charges

<p>I experienced an ******* Debit order on my account, it took a month and 3 calls (and about an hour of my time), to your call centre to get it reversed. I know the story the bank is not responsible for debit orders taken on peoples bank accounts. I have no idea why, as you have taken the responsibility of protecting my assets, and we pay a high price for that to in Service fees.</p> <p>The debit order was reversed, but my issue is the service fee charge of R16-00 which was not credited back to my account. Why should I subsidise the bank for ********** transactions, when you are supposed to be protecting my assets. How much does the bank make on these type of transactions???</p> <p> </p>