1 reviews | Active since Aug 2018
Bank charges
In have a business account with standard bank. So what happened is they deducted about R3200 from my account saying that it is bank charges that accumulated over six months. Apparently they had been charging me incorrectly for the past six months, so they just decided that its ok to just deduct the amount without my permission, or without explanation. I have been to the branch in Rivonia about 4 times now and in have not been assisted and they keep referring us to someone else. Is this even legal?
Dear Xolani Mgabhi
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Dear Xolani Mgabhi
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***