1 reviews | Active since Sept 2017
Bank charges
Hi my husband had stopped using his Standard bank account more than 6 months ago, this account wasnt closed even though it was unactive, now there is an amount of R1500 in bank charges he needs to pay before the account can be closed. What nonsense is this? He cant pay back that money. According to the Bank, he was phoned twice in this 6 months but he says he never received a call from Standard only after this query was escalated to the Bank it self. If the agents cannot do their jobs properly, then they should not be working there. his passport number is G ********** , Mr MM Patel.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***
Dear Zulyga Patel
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Zulyga Patel
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***