ZC
Zoe C

1 reviews | Active since Nov 2017

02 Nov 2017, 14:03

bank card sent to durban not pretoria and no co-operation from them to reroute

Just this: bank card sent to durban not pretoria and no co-operation from them to reroute

the staff at the branch where i was supposed to collect my card, says that they are unwilling to assist in correcting their mistake and getting my card to me. fantastic

0
Replies (2)
Standard Bank
Standard Bank's reply02 Nov 2017, 14:23
Official

Dear Zoe Coetzee

Thank you for posting your comments.

The matter is receiving attention and we will be in contact with you shortly.

Regards

Complaint Resolution Centre

Tel: ***

Email: ***

Standard Bank
Standard Bank's reply06 Nov 2017, 10:30
Official

Dear Zoe Coetzee

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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