PL
Pieter L
1 reviews | Active since Oct 2014
22 Sept 2024, 10:24
Bank card expiring in 2 months from now declined for being expired
Good day
My Standard Bank Cheque card expires 11/24. A new card was ordered by Standard Bank and I had to update the delivery details. However, my current bank card is declined when I want to use it to pay in stores. The reason given is Declined: Expired card. The card is not expired as yet.
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Replies (1)
Standard Bank's replyOfficial
22 Sept 2024, 10:34Good day Pieter.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Sept 2024, 10:34
Official
Good day Pieter.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***