SN
Siyabonga N
1 reviews | Active since Dec 2010
24 Oct 2024, 09:14
Bank Card
I have been waiting for my new bank card as my account was upgraded on promotion from Standard Bank App. It has been over two months now without the actual plastic card. Despite having visited Hatfield branch where I was promised that within 3 to 5 days it will be in the branch for collection. To this day I have not received any communication from the bank on the progress.
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Replies (2)
Standard Bank's replyOfficial
24 Oct 2024, 09:17Hi Siyabonga
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply24 Oct 2024, 09:17
Official
Hi Siyabonga
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
29 Oct 2024, 17:40Hi Siyabonga
We appreciate you taking our call. We appreciate you giving us the chance to make your interaction with us enjoyable.
We are very happy that we could help.
We are always available to assist you if you require any additional help.
Kindest regards,
We appreciate you taking our call. We appreciate you giving us the chance to make your interaction with us enjoyable.
We are very happy that we could help.
We are always available to assist you if you require any additional help.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply29 Oct 2024, 17:40
Official
Hi Siyabonga
We appreciate you taking our call. We appreciate you giving us the chance to make your interaction with us enjoyable.
We are very happy that we could help.
We are always available to assist you if you require any additional help.
Kindest regards,
We appreciate you taking our call. We appreciate you giving us the chance to make your interaction with us enjoyable.
We are very happy that we could help.
We are always available to assist you if you require any additional help.
Kindest regards,
Standard Bank Hello Peter Team