MA
Mukhtar A

1 reviews | Active since Nov 2017

01 Nov 2017, 09:16

Bank app

I am trying to send money through the bank app but it keep saying i need to increase my limit i called in the customer care everyday for the last 3 weeks and i went into the bank every Saturday for the last 3 weeks and still the same issue ,every time they tell me the issue will be fixed in 5 min and nothing happens

0
Replies (2)
Standard Bank
Standard Bank's reply01 Nov 2017, 13:42
Official

Dear Mukhtar Abrahams

Thank you for posting your comments.

The matter is receiving attention and we will be in contact with you shortly.

Regards

Complaint Resolution Centre

Tel: ***

Email: ***

Standard Bank
Standard Bank's reply02 Nov 2017, 14:03
Official

Dear Mukhtar Abrahams

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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