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Mthuthukile M
1 reviews | Active since Aug 2020
06 Aug 2020, 06:35
Bank Account Verification Taking Long
I have registered my Standard Bank Account Details on the CSD System and two weeks later it is 'Still Awaiting Bank Verification'. This is a process that is supposed to take 4 working Days!
I don't know how one is expected to conduct business, this is causing me a lot of stress and financial strain.
My Business account active and compliant, so why is it taking so long?? Can this issue be resolved.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
06 Aug 2020, 10:18Dear Mthuthukile
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre******
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre******
Standard Bank's reply06 Aug 2020, 10:18
Official
Dear Mthuthukile
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre******
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre******
Standard Bank's replyOfficial
31 Aug 2020, 08:38Dear Mthuthukile Msibi
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply31 Aug 2020, 08:38
Official
Dear Mthuthukile Msibi
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***