KP
Karen P
1 reviews | Active since Sept 2018
20 Dec 2024, 05:37
*********** Bank
If I could rate this bank a zero I would. This is the worst bank ever. This morning I will go to another bank and see if I can move over to another bank. A bank with client service and competent employees. After 39 years of being a client with them this is the service you get. No more.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
20 Dec 2024, 09:11Dear Karen
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Dec 2024, 09:11
Official
Dear Karen
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
KP
Karen P's updateReviewer Update
20 Dec 2024, 13:12What ever. We went into the branch now and it is just blame shifting. Someone is not doing their work and is incompetant that I know. I think it is time to move to another more competent bank and a bank that can sort out problems.
KP
Karen P's update20 Dec 2024, 13:12
Reviewer Update
What ever. We went into the branch now and it is just blame shifting. Someone is not doing their work and is incompetant that I know. I think it is time to move to another more competent bank and a bank that can sort out problems.
Standard Bank's replyOfficial
20 Dec 2024, 14:21Good day Karen,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Dec 2024, 14:21
Official
Good day Karen,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
23 Dec 2024, 17:10Dear Karen
Our team tried calling to no avail.
Please be on the look out of the email we're going to send.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling to no avail.
Please be on the look out of the email we're going to send.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply23 Dec 2024, 17:10
Official
Dear Karen
Our team tried calling to no avail.
Please be on the look out of the email we're going to send.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling to no avail.
Please be on the look out of the email we're going to send.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
24 Dec 2024, 11:44Dear Karen
Thank you for the response to our email and allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for the response to our email and allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Dec 2024, 11:44
Official
Dear Karen
Thank you for the response to our email and allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for the response to our email and allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***