tM
trevor M

1 reviews | Active since Apr 2024

05 Aug 2024, 08:12

****** bank

Standardbank keeps freezing my bank account.this is the 5th time this account is frozen without a reason *** 7. everytime i get a little money standardbank freezes my bankaccount.this bank does not want a black man to have money

cell ***

0
Replies (4)
Standard Bank
Standard Bank's reply05 Aug 2024, 08:27
Official
Good day Trevor 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 
We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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tM
trevor M's update07 Aug 2024, 11:38
Reviewer Update
declining my credit application because you are a ****** bank that profiles blacks
Your are not telling the truth.there is nothing wrong with my credit score.my score is 660 points and it high.tell management to call me .i wan to lodge a complaint.your bank is ******.you always decline black peopel.i bank R40k a month for 8 months with you and all you do is discriminate against for nothing?

I am moving my account to a bank that is not ******.this is the reason why we need a black owned bank.

Standardbank is ****tty ****** bank and we need a more pro black bank.

cell ***



tM
trevor M's update07 Aug 2024, 11:39
Reviewer Update
declining my credit application because you are a ****** bank that profiles blacks
Your are not telling the truth.there is nothing wrong with my credit score.my score is 660 points and it high.tell management to call me .i wan to lodge a complaint.your bank is ******.you always decline black peopel.i bank R40k a month for 8 months with you and all you do is discriminate against for nothing?

I am moving my account to a bank that is not ******.this is the reason why we need a black owned bank.

Standardbank is ****tty ****** bank and we need a more pro black bank.

cell ***



Standard Bank
Standard Bank's reply07 Aug 2024, 11:55
Official
Hi Trevor

Thank you for bringing this issue to our attention. 
 
 As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 
 
 We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 
 
 Kindest regards, 
 Standard Bank Hello Peter Team 
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