**** Bank***

Evening I can't be on this platform again within 3 months period. I since deactivated my account immediately after been *****ed R7000 in March the 18th 2023. With a heavy and bleeding heart., I had to accept the 50% offer tabled by the bank . I didn't recover as yet. Today I went to the Atm at Village Square mall in Randfontein to pay my beneficiaries and having completed that, I then make cash withdrawal of R3000 which unfortunately the lid to give money never opened. I waited and could hear the sound that it was busy counting but after few seconds it said the money was being retracted. I immediately knocked at the branch window to ask for assistance since the bank was closed, however the floor consultant adviced me to make a statement to verify if the transactions when through. It confirmed that R3000 of which I didn't receive, was withdraw.n. I phoned customer call center and talked to a patient lady by the name of Ashley Den who felt sorry and understood where am coming from. Am for the second time begging for my full refund of my money!! This time am done and no one will ever convinced me otherwise.. Very disappointed and won't recommend anyone to use this useless bank.