mP
mariska P
1 reviews | Active since Jan 2015
28 Mar 2024, 12:36
Band Service
On 28 March 2024, I went to Carnubia Standard Bank to deposit into our business account, went to the bank at 10:05 only one teller was helping the queue, waited till 10:40 I asked the teller if I wanted to complain about the service who could I speak to, the teller called her supervisor, the supervisor informed me I can speak to the Bank manager, I said to her can the Bank manager not see on the camera how long the queue is at the teller and come to check why it is not moving, she left and come back about 5min later and inform me she can not get hold of the Bank manager.
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
28 Mar 2024, 12:55Hi Mariska
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply28 Mar 2024, 12:55
Official
Hi Mariska
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
02 Apr 2024, 11:13Hi Mariska
Thank you for taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Thank you for taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply02 Apr 2024, 11:13
Official
Hi Mariska
Thank you for taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Thank you for taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
