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Princess M
1 reviews | Active since Nov 2018
14 Jul 2021, 13:24
Balance which doesn't decreases
I open a loan with std Bank, I have been paying them good, last year april they stop deducting their money I called them n let them about incident they told me it's was due to covid etc.i decided to pay it straight on the branch ( calton centre).,they keep doing the same thing.for 3/4 months .than they debit me again. I call n tell them that they will make my account to be in arrears by not debiting.
Now since last year, this STUPID LOAN,is standing on R49k which passes me off ,for 10months there is no differents .
I DONT UNDERSTAND WHY THE BALANCE IS NOT GOING DOWN. LET ME BE CLEAR IF THIS IS NOT RESOLVED ,IM NOT GONNA PAY THIS LOAN .AND I WILL BE BANKING WITH THE BEST BANKS
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Standard Bank's replyOfficial
15 Jul 2021, 00:20Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply15 Jul 2021, 00:20
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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