sS
shadowangel S

1 reviews | Active since Jun 2017

15 Jul 2020, 12:27

Balance Owing to me still not received after 11 working days

30 June I closed my Cheque Account and my Revolving Credit at The Glen Standard Bank. Over R400 is due to me and I was told it would reflect in my FNB account by latest Friday, 03 July 2020. I enquired with Risa at the call centre on 09 July at 12H45 *** and the enquiry was sent to The Glen, Yolandi to investigate why I have not received my money.

0
Replies (2)
Standard Bank
Standard Bank's reply16 Jul 2020, 05:06
Official
 
Dear Joy

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
 **********
 *********** 
sS
shadowangel S's update21 Jul 2020, 09:14
Reviewer Update
Still awaiting ALL that is owed to me.