PZ
Puseletso Z

1 reviews | Active since May 2024

30 Sept 2024, 20:58

Bad ways of making income

Standard bank always charges me fees that I don't understand, twice a month. I also have a debit order that I did not approve and when I try to stop it , there is no that option in the app.

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Replies (2)
Standard Bank
Standard Bank's reply30 Sept 2024, 23:53
Official
Good day Puseletso.

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply02 Oct 2024, 15:10
Official
Good day Puseletso. 

Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards
Standard Bank Hello Peter Team 
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