Bad way to start my day

This morning two ATMs at Park Station were not working- one is one the ground floor, the other on the upper floor. At the ground floor ATM the ATM was faulty and swallowed two ladies' cards. When the one lady attempted to call the number provided on screen, I heard her say that she could not get through. At the upper floor ATM the ATM was offline. I had to use an ABSA ATM as a final resort and I couldn't even withdraw the amount I wanted to withdraw originally. I thought that the systems changes were taking place on 7 Feb, not today. Either way, ATMs were not part of the services that would be interrupted.