Bad unfriendly inconsiderate service from Standardbank Kuilsriver

On the 29June 2022 I went to Standard Bank Kuilsriver to deposit money. I was standing in the line for more than 30minutes with only 5 customers in front of me. When I reached the unfriendly teller I great her and said I wmat to deposit money and gave her the details and reference number. She said I must go to the atm to do a deposit because she is not allowed to take deposit and she can only take coins as a deposit. I told her I was standing long in the line and someone could have told me that and there was blno signs to say deposit only at atm's. I asked her to do the deposit because she was waisting my time and last time the atm didn't want to take the deposit thats why I made the deposit the last time in the bank. She refused to help me. She was also rude to the person in front of me. She told him he must bring coins there he must go to his bank as he did tell her he don't have a bank account. This is really bad services from standard bank no on the floor to check on customers to direct them to the correct teller. I'm planning to close my account with them. Only 1 teller open at the end of the month.