AN
Andrew N
1 reviews | Active since Jun 2009
30 Oct 2019, 09:50
Bad treatment
Good day I app**** for a credit card limit increase of R5000.00 and your system says it declined on score which is apparently currently on 1.
I don’t understand because I have been conducting my account impeccably without missing a one payment.
Nono Seloya has been very helpful.
Can someone urgently get back to me please.
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Standard Bank's replyOfficial
30 Oct 2019, 11:32Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply30 Oct 2019, 11:32
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
***
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