Bad / Terrible service

<p>I took a loan from Standard bank in August / September 2016, and I’m paying monthly through a debit order to my surprise I starting getting SMS’s and Phone calls in November that my account is in arrears, I logged a complaint with Standard bank in November 2016 and I was advised that it was just an error and it has been fixed, but I started getting SMS’s, letters, and phone calls that my account is arrears again in the month of February, I logged complain with Standard and now is more than 2 months since I logged the complaint and I’m busy getting SMS’s and phone calls every day that my calls is in arrears. I spoke to a manager at the complaints department her name Raylene Rossouw but still she cannot get my query resolved. I don’t see myself getting credit from Standard bank in future, and I soon as I settle my account I will move all the accounts that I have got with them because their service is very poor. I will never refer anyone to standard bank never.</p>