vN
virginia N

1 reviews | Active since Oct 2014

04 Mar 2021, 16:21

bad sytem

i don't understand what is happening with standard bank accounts from last night,transactions are duplicated, fees are duplicated, everything is a mess. i am so confused!

0
Replies (2)
Standard Bank
Standard Bank's reply04 Mar 2021, 22:26
Official
Good day Virginia 

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support 

Kind regards Complaint Resolution Centre********************* 
Standard Bank
Standard Bank's reply11 Mar 2021, 15:48
Official
Dear virginia

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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