1 reviews | Active since Jul 2011
Bad Stinky Attitude
<p>The never care attitude from this Bank is costing me. I called the Bank again now (2017/06/13 15:10) and spoke to Chamel and she told me it's better i take my account away. The Scenerio is someone is busy opening accounts in my name using Standard Bank. On April 13 they Sent me an SMS saying Home Choice requested my Bank statement and I called in since I didn't authorise that. The consultant told me it was a mistake and as the Ref No i have is wrong. Today I received a text saying i have an account with Home Choice. I then called Standard Bank to find out what happened and how can i be protected in an issue like this and the Response i got was "I should take my Account Away". Wow Standard Bank. If that's your business model your on the wrong sector</p>
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Zeenath Hassen
Complaint Resolution Centre
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Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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I didn't receive any email and if you call me i can provide more details
I didn't receive any email and if you call me i can provide more details
Thank you for posting your comment.
I have resent the email today 21 June 2017.
Zeenath Hassen
Complaint Resolution Centre
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***
Thank you for posting your comment.
I have resent the email today 21 June 2017.
Zeenath Hassen
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
