SS
Scentsational S

1 reviews | Active since Aug 2019

22 Nov 2019, 09:37

Bad stevice

Went to standard bank Greenacres yo get a 3 months back statement from the ATM only to find out that the ATM is not working and i now need to join the enquiry line but there only 2 consultants and the feel so obligated that the can do their own think that customer service goes out the and Shakera Booysen feel like she has better things to do with her time the actually help their customer so glad I have decided to change back will never look ba k on a company that claim to be so service driven yet treat their customers like ****

0
Replies (1)
Standard Bank
Standard Bank's reply23 Nov 2019, 05:06
Official
Hello, 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
 *** *** (fax)
 *** 

Best regards,