SW
Samantha W
1 reviews | Active since Dec 2018
10 Apr 2026, 15:30
Bad Standard Bank
Bad service, disappointed. I am banking with standard bank since i was in high school. Recently i am getting bad service, being ****med, atm ***** and now overdraft fees going off. I wanted to close this account and they said no the account can not be closed. And i am not using the account. So i am leaving Standard Bank. I am unhappy with the service and poor customer service. I have a huge minus on that account now.
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
10 Apr 2026, 15:44Dear Samantha ,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Apr 2026, 15:44
Official
Dear Samantha ,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
11 Apr 2026, 09:36 Dear Samantha,
Thank you for taking our call.
We have escalated your request for account closure and will revert to you as soon as we receive feedback.
We have escalated your request for account closure and will revert to you as soon as we receive feedback.
Thank you for banking with us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Apr 2026, 09:36
Official
Dear Samantha,
Thank you for taking our call.
We have escalated your request for account closure and will revert to you as soon as we receive feedback.
We have escalated your request for account closure and will revert to you as soon as we receive feedback.
Thank you for banking with us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
13 Apr 2026, 08:59Dear Samantha,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Apr 2026, 08:59
Official
Dear Samantha,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
SW
Samantha W's updateReviewer Update
13 Apr 2026, 09:33Good Day
Thank you I am happy for the assistance and that there's light to this matter. I am waiting for more feedback as you are handling my account.
I appreciate it
Thank you I am happy for the assistance and that there's light to this matter. I am waiting for more feedback as you are handling my account.
I appreciate it
SW
Samantha W's update13 Apr 2026, 09:33
Reviewer Update
Good Day
Thank you I am happy for the assistance and that there's light to this matter. I am waiting for more feedback as you are handling my account.
I appreciate it
Thank you I am happy for the assistance and that there's light to this matter. I am waiting for more feedback as you are handling my account.
I appreciate it
Standard Bank's replyOfficial
13 Apr 2026, 12:04Dear Samantha,
Thank you for your kind message.
We appreciate your patience and understanding.
Thank you for your kind message.
We appreciate your patience and understanding.
As per our conversation, please note that the matter will take approximately 4 days to be resolved.
We will keep you informed and updated throughout the process.
We will keep you informed and updated throughout the process.
Should you have any questions in the meantime, please feel free to reach out.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Apr 2026, 12:04
Official
Dear Samantha,
Thank you for your kind message.
We appreciate your patience and understanding.
Thank you for your kind message.
We appreciate your patience and understanding.
As per our conversation, please note that the matter will take approximately 4 days to be resolved.
We will keep you informed and updated throughout the process.
We will keep you informed and updated throughout the process.
Should you have any questions in the meantime, please feel free to reach out.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
16 Apr 2026, 08:48Dear Samantha ,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist. Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist. Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply16 Apr 2026, 08:48
Official
Dear Samantha ,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist. Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist. Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***