1 reviews | Active since Oct 2018
Bad Standard Bank
Mercantile Bank process a payment in my favour to my Standard bank Account on 21 September 2018. Today is 1 October 2018 and the money still doesn't reflect in my account. I phone their help line ***and hold on for 2 hours and no one answers. I email my manager, sends me an automatic response referring me to her assistant. I email the assistant who sends me an automatic response referring me to her manager who I emailed in the first place. STANDARD BANK ARE ABSOLUTLEY USELESS AND HIDE BEHIND CALL CENTERS AND AUTOMAIC RESPONSES. THEY DON'T CARE ABOUT THEIR CUSTOMERS. AFTER 45 YEARS WITH STANDARD BANK IT'S TIME FOR NEW BANK
Dear Colin Gibbings
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Dear Colin Gibbings
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
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