1 reviews | Active since Jul 2019
BAD Standard Bank
On 14 March 2022 I visited the Wilkoppies Branch Standard Bank. I arrived at 09h15. The lady manually recorded my credentials and I sat down. By 10h30 I was still waiting, so were many other customers. I approached the lady and enquired as to when my turn will be. She looked at her list and informed me I am after Mr. M******, who is next. I waited. At 10h45 they called somebody else. My frustration boiled over. It is now 11h00. Why can't Standard Bank get the automated queuing system. What's more frustrating is your so called "Executive Bankers" sit in their suites and gracefully type on their MacBook Pro's, not even attempting to assist in the backlog. Really, really poor service. Don't call me, as that will take you 7 months and 15 weeks. I will do my minuscule banking somewhere else. Oh wait, you closed the Matlosana branch too, so, I'm really *****ed.
