Bad sevice

Item: Standard Bank
Rating: 1
Author: Mbalibarlee N

I have been calling standard bank customer care regarding the banking app issue...and transactional banking always puts me on hold trying to transfer the call to digtal or app service no but responseI. Wasting my airtime ....I want my refund regarding technical issues in my account or notice desposit

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

22 Apr 2022, 13:12

Hello Mbalibarlee

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our branch management team.

We appreciate your patience and understanding.

Kind Regards

Standard Bank Help Centre
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Standard Bank's reply22 Apr 2022, 13:12

Official

Hello Mbalibarlee

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our branch management team.

We appreciate your patience and understanding.

Kind Regards

Standard Bank Help Centre
***

Standard Bank's replyOfficial

25 Apr 2022, 15:42

Hello Mbalibarlee

We assure you that as an organization we are committed to providing the best possible service .

We apologize for the inconvenience and undue frustration, this has caused.

We are glad your matter has been resolved and we greatly appreciate your continued support.

Kind Regards

Standard Bank Help Centre
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Standard Bank's reply25 Apr 2022, 15:42

Official

Hello Mbalibarlee

We assure you that as an organization we are committed to providing the best possible service .

We apologize for the inconvenience and undue frustration, this has caused.

We are glad your matter has been resolved and we greatly appreciate your continued support.

Kind Regards

Standard Bank Help Centre
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