Bad Servivce

<p>Standard Bank keep saying this is not their way of doing business but they seem to be doing it so well. After 8 months trying to resolve my account they still haven't been able to help me. Even after I lodged a complaint with the Ombudsman of banking no one has contacted me to advise what is going on with my loan account and to assist me. Now they have handed me to their attorneys for a mistake that was done by their system and wrongfully blacklisting me. I've been to the branch and called the loan department more times than I can remember but no one is willing to assist me. I have even spoken to one of their Hello Peter resolution specialist by the name of Nkululeko Sithole who continues to lie to me about my account. He keeps telling me that he is sending my account to another department so that it is brought to date and closed but every month money goes off my account. </p>