Bad services to no service

I have been with standard bank for as long as I can remeber. From my days as a student till today. Unfortunately the latest services from the bank is something that leaves one embarrassed to reveal to others that you are with standard bank. My recent and current experience is the money I deposited in one of their atms and the atm just swallowed the cash and gave me a technical error message. Sadly, two days after the promised resolution date no one has answers and the money has not been credited into my account.

Imagine the inconvenience of losing cash you need to use on the day you deposit, makes you look like a lier. What makes it worse is 9 days later no one has answers for me.

From closing branches, failing to deliver on modern online banking, telephone banking to useless call centres, it's enough. After countless calls and apologies from the banks staff I believe I am ready to move on to a better institution.

Any suggestions on a better way to bank???