ND
Nisha D

1 reviews | Active since Oct 2020

21 Oct 2020, 16:33

BAD SERVICES STANDARD BANK

Standard Bank Legal worst Services ever trying to resolve my standard Bank Bond account for a proper Settlement cause my husband and I a not working they refused to help Customers must becarefull I will not refere any customers to Standard bank ever U have been banking with them for over 20 years paid my bond every month know that I have a financial problem and I am out of work they don't want to help

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Replies (5)
Standard Bank
Standard Bank's reply21 Oct 2020, 16:37
Official
Dear Nisha Dajee

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply27 Oct 2020, 08:09
Official
Dear Nisha Dajee

Thank you for posting your comments. 

An email was sent to you requesting further details. 

Awaiting your response.

Kind regards

Clint Petersen
Complaint Resolution Centre
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ND
Nisha D's update28 Oct 2020, 20:26
Reviewer Update
Hi there was no email send. I only got a negative reply from standard Bank not helpful will never ever trust standard Bank people are not helpful. Guys I promise you I have been banking with standard Bank for more then 30 years don't trust them.
ND
Nisha D's update29 Oct 2020, 17:58
Reviewer Update
Still awaiting response do Standard bank ever care for there customer
Standard Bank
Standard Bank's reply30 Oct 2020, 11:44
Official
Dear Nisha Dajee

Thank you once again for posting your comments.

This matter was also received from the Ombudsmans offices and feedback will be provided to you on the matter.

Kind regards

Clint Petersen
Complaint Resolution Centre
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