Bad Services/No feedback or Communication

Account 02 147 307 2 and Account *** - Need settlement figures.<br> I did sent a email to Debt Review section on the 26/06/2015 requesting settlement figures, no response - I spoke to Wendy on 28/12/2015 to request this information - she said something wrong with there system as it show as new but it is a old account. She will get back to me...no feedback. I spoke to Portia wrt. to settle and she give me amount but Standard back does not give any discount. I am paying of by debt under debt review as from 2009 with a installment of R1 112 but still my account is more than 2009. She can not help me and as the duplum rule and the national credit act no interest should be more than the debt. As for FNB I got 20% discount and I settle my debt in December and my name is clear from ITC. Standard bank just sent no reply emails that they attent to your complaint over and over service request *** . Email sent out again on the 29/02/2016 and 04/03/2016 no one will make the affect to contact you even. FNB assist me immediately - Standard bank the worse bank every. This is my last effort to get results from Standard bank. I am leaving the Country so why should I worry to paid my debt.