GM
Gerald M

1 reviews | Active since Aug 2024

30 Aug 2024, 11:08

Bad services

I am disappointed about standard bank services. They blocked my account because of the payment I received and they said I should provide proof of payment and affidavit which I gave them still my account is blocked and not opened I cant do anything now because I use that bank for business now I am stuck

0
Replies (17)
Standard Bank
Standard Bank's reply30 Aug 2024, 11:10
Official
Good day Geral.

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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GM
Gerald M's update30 Aug 2024, 11:11
Reviewer Update
Please unlock my account before end of day
GM
Gerald M's update30 Aug 2024, 11:15
Reviewer Update
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Standard Bank
Standard Bank's reply30 Aug 2024, 14:22
Official
Good day.

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience. 

Kindest regards 
Standard Bank Hello Peter Team 
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GM
Gerald M's update30 Aug 2024, 15:30
Reviewer Update
I told you to call me back in 2min you still fail to deliver
GM
Gerald M's update30 Aug 2024, 15:40
Reviewer Update
Please call me and fix this before end of day
GM
Gerald M's update30 Aug 2024, 15:41
Reviewer Update
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GM
Gerald M's update30 Aug 2024, 15:57
Reviewer Update
Please call me back
GM
Gerald M's update30 Aug 2024, 16:05
Reviewer Update
Still waiting for the call
GM
Gerald M's update30 Aug 2024, 16:05
Reviewer Update
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GM
Gerald M's update30 Aug 2024, 16:11
Reviewer Update
Still waiting call me back I have bills to pay and you giving me problems and empty promises
GM
Gerald M's update30 Aug 2024, 16:12
Reviewer Update
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GM
Gerald M's update30 Aug 2024, 16:58
Reviewer Update
I called standard bank I spoke to londeka the agent she told me she does not know her job. And I want assistance with my card why are you giving me problems.
GM
Gerald M's update30 Aug 2024, 16:59
Reviewer Update
She told me she will hang up the phone without assisting me is that fair? Is that how you run your business?
GM
Gerald M's update31 Aug 2024, 07:18
Reviewer Update
Still waiting for the call
GM
Gerald M's update31 Aug 2024, 07:18
Reviewer Update
😡😡😡
GM
Gerald M's update31 Aug 2024, 12:32
Reviewer Update
Please get back to me