SM
Siphamandla M

1 reviews | Active since Nov 2015

06 Dec 2015, 11:41

Bad services

I have been banking with Standard bank for the past 6 years. This year i have received worse service ever. <br> 1. In August I bought prepaid electricity, the bank dedicated the money on my account but I didn't get a voucher. <br> 2. I app**** for the cheque account and I was tolit will be ready in 5 days, but when I went there to check it I was told that the team lead didn't process the application. <br> 3. I went to bank for the notice withdrawal for 30 days, after 32 days I was told that that notice is not on the system. <br> 4. I went to Killanery mall to do early payment from my access account to my cheque account and I was charged R50. But the money was not deposited to my account. I used uber knowing that i have money on my account only to find that it wasn't deposited and I was charged by SB for decline transaction. <br> 5. I went to standard bank to query about the transaction and the consultant told me that \you like standard bank so much but they don't like you"<br> 6. Now when do a transaction it will be dedicated to my account after a week and I will be think I still Have money on my account. <br> 7. Yes I like standard bank but it look like they are pushing out of the bank. I'll switch to F"""

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Replies (1)
Standard Bank
Standard Bank's reply07 Dec 2015, 10:37
Official
Hello Thubasipha ,


Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Best regards,