AR
Alvin R
1 reviews | Active since Sept 2021
21 Dec 2023, 07:55
Bad Services
Card courier services used are suspicious. Never opt for home delivery. Despite numerous calls, no card delivered since September. Std bank email service is not active, **** advertising for communications, no response. Phone line says you are first in the que but takes 20 mins for an operator to answer. Rather go to thier bank and use thier phone for this. Pathetic bank in all aspects, from consulting with a Banker to waiting in long ques, no existence of the bank manager who selects his own clients and ignores the rest. This at the South Coast mall branch.
Helpful (0)
Replies (5)0
Replies (5)Standard Bank's replyOfficial
21 Dec 2023, 08:34Good day Alvin
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Dec 2023, 08:34
Official
Good day Alvin
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
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Alvin R's updateReviewer Update
21 Dec 2023, 08:40I'm amazed at how quick the response is here but no replies to my emails direct to the bank. Once it goes on a public platform then very quickly to defend. Let's see how quick this gets resolves so I can post again to let the public know on efficiency.
AR
Alvin R's update21 Dec 2023, 08:40
Reviewer Update
I'm amazed at how quick the response is here but no replies to my emails direct to the bank. Once it goes on a public platform then very quickly to defend. Let's see how quick this gets resolves so I can post again to let the public know on efficiency.
Standard Bank's replyOfficial
21 Dec 2023, 08:44Good Morning
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Dec 2023, 08:44
Official
Good Morning
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
21 Dec 2023, 15:04Good day Alvin
Thank you taking our call.
Please do send us an update once you have received you card.
We do look forward to your response.
Kind regards
Standard Bank Hello Peter Team
***
Thank you taking our call.
Please do send us an update once you have received you card.
We do look forward to your response.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Dec 2023, 15:04
Official
Good day Alvin
Thank you taking our call.
Please do send us an update once you have received you card.
We do look forward to your response.
Kind regards
Standard Bank Hello Peter Team
***
Thank you taking our call.
Please do send us an update once you have received you card.
We do look forward to your response.
Kind regards
Standard Bank Hello Peter Team
***
AR
Alvin R's updateReviewer Update
23 Dec 2023, 08:18Good day, unfortunately the card was cancelled due to the *********** staff of the courier company you chose. Please claim the money back that was paid for this service and avoid using them again if you want to keep your clients satisfied.
I will go to the bank and order a new one
Enjoy the festivities and New Yeari
I will go to the bank and order a new one
Enjoy the festivities and New Yeari
AR
Alvin R's update23 Dec 2023, 08:18
Reviewer Update
Good day, unfortunately the card was cancelled due to the *********** staff of the courier company you chose. Please claim the money back that was paid for this service and avoid using them again if you want to keep your clients satisfied.
I will go to the bank and order a new one
Enjoy the festivities and New Yeari
I will go to the bank and order a new one
Enjoy the festivities and New Yeari
