SP
Shonize P

1 reviews | Active since Aug 2009

31 Aug 2018, 09:03

BAD SERVICES 2ND TIME

Ive done a increase on my revolving credit and its been approved. Im waiting for almost 3 days with no feedback...This is the second time Ive had such bad service with STD BANK and Ive been banking with STD BANK for almost 10 years...

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Replies (2)
Standard Bank
Standard Bank's reply31 Aug 2018, 09:28
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply03 Sept 2018, 11:19
Official

Dear Shonize

Thank you once again for posting your comments.

I refer to our telephonic conversation on Friday and can confirm that I am attending to this matter.

Kind regards

Praveen Munickum

Complaint Resolution Centre

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