kM
kgotso M

1 reviews | Active since Jul 2015

28 Aug 2017, 13:13

Bad services

I have logged a call regarding withdrawals. can anyone please help i cannot wait for until 31 August 2017 to get my refund. what must i eat now because i want that money so that i can buy some groceries. your ATM gave me error message while i tried to withdraw some cash and at the same time i got an SMS that you have deducted my account, please sort out your ATM mess and Refund me please.

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Replies (2)
Standard Bank
Standard Bank's reply29 Aug 2017, 03:49
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre

***

***.za

Best regards,

Standard Bank
Standard Bank's reply29 Aug 2017, 11:00
Official

Dear kgotso

Thank you for your posting.

I refer to your previous review that I attended to and can confirm that the matter has been sorted out.

Kind regards

Clint Petersen

Complaint Resolution Centre

***

Best regards,