mH
muzikayise H

1 reviews | Active since Apr 2011

06 Sept 2019, 13:21

Bad services

I have a policy with Standard Bank Insurance and now I want to add a new car on the policy and I spent almost 30 minutes with a consultant and I run out of airtime and when I called back I need to start the application afresh and no one is available to call me back, I am bring business to Standard Bank no one is available to call me back I have never met such **** service on the other there are a lot of insurance company calling me for business Standard Bank your service is ****

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Replies (1)
Standard Bank
Standard Bank's reply06 Sept 2019, 16:19
Official
Dear muzikayise
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.   We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support  Kind regards  Complaint Resolution Centre *** ***