Bad Services

<p>I transferred money via Standard App on the 17th, only to find out that the recipient's bank has been closed. I tried to your call centre (for 30 minutes) but I couldnt get through. I went to the Sunnyside branch and I must wait until Saturday. I wrote on your twitter account and the reponse was "you can cancel the payment on the app or call the call centre to reverse the payment". Today I tried to call the call centre and as usual i waited for 30 minutes and finally i was conneted to the right depatment through the report ***** division. I spoke to Busi about my situation and she told me that the person who responded me through twitter knows nothing the is no such thing. and she went on and say at the branch they information that they gave me is wrong in fact I must wait for 3 working days not 5. She even told me that if the money is not returned to my account you guys will do a 'trace recall" which is going to cause me R210 with no guarantee. For it doesnt make sense, I mean I am your client mxm. </p>