GG
George G

1 reviews | Active since Jul 2011

23 Aug 2016, 13:34

Bad service with their recoveries accounts!

<p>I had accounts with Standard bank, all was closed and I want to pay them off, every now and then I receive emails from diffrent atorneys stating Im behind, but no one sends me my status, If I phone Standarbank they have no clue what is going on and if I phone the atorneys they just state I have to pay, so my accounts is being loaded the whole time with atorney fess and I pay but now one sends me my account updates also no one at the moment is putting my payments to the account so Im curenlty paying for nothing and my acount is growing with interest which is unfair!!!!! Its really bad service from Standard ban****</p>

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Replies (2)
Standard Bank
Standard Bank's reply23 Aug 2016, 14:19
Official

Good day George Frederick

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply24 Aug 2016, 06:14
Official

Good day George Frederick

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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